Hebei Xinguang Carton Machine Manufacturing Co.,Ltd.
After sales service:
We deeply know that, excellent and effcient after-sales service is an indispensable part for clients to achieve due benefits. To offer most favourable and satisfactory service for wide clients, we hereby solemnly promise:
1.professional technicians will be assigned to client's site to give guidance in equipment installation and commissioning and hole training class for operators;we also offer charge-free training in our company for operators and maintenance personnel if requsted by clients.
2.The equipments will be delivered accompanied with detaiied installation and operation manual and related information. Upon client's request,we can also offer plant layout design by free of charge.
3.All the equipments are offered with one year quality warranty. within the warranty period, maintenance of equipment and replacement of wearing parts are charge-free.Affer the guarantee is expired, we offer long-term maintenance service and supply of parts and components at cost price. Clinets Complaint: A speacias round-clock fax will receive your complaints seriously. We will response within 24 to 48 hours affer receiving your complaints by phone call or going to site.
